We have talked about the ecological label – cruelty free, which is related to anti animal testing, in the last blog. In this blog, we are going to further expand the topic of anti animal testing to animal right and business ethics. As this topic is so broad that we can’t analyze all the voice of animal right from both advocates and defenders, we are going to use Mars, one of the most successful global brands from US, as an example to get a deeper insight.
What is Ethical Dilemma?
A dilemma is a problem offering at least two solutions or possibilities, of which none are practically acceptable; one in this position has been traditionally described as "being on the horns of a dilemma", neither horn being comfortable; or "being between a rock and a hard place", since both objects or metaphorical choices being rough. (Wikipedia)
Doug Wallace, Twin Cities-based consultant, explains that one knows when they have a significant ethical conflict when there is a presence of
(a) Significant value conflicts among different interests,
(b) Real alternatives that are equally justifiable,
(c) Significant consequences on “stakeholders” in the situation. (1)
Simply put, ethics involves learning what is right or wrong, and then doing the right thing – but “the right thing” is not nearly as straightforward as conveyed in a great deal of business ethics literature. (2)
What is the Dilemma of Animal Right?
l From the advocates of animal right:
Animals should have their own right since they are valuable life as we are. They can feel painful as we do. They should not be killed or treated cruelly for human’s own benefits without their consent.
l From the defenders of animals right:
Human is the “superanimal”. We can have the control over the other living things. Defenders of animal rights believe that fixed ethical rules place limits on our treatment of animals: there are some things that we are not permitted to do to an animal whatever the circumstances.
Here are some figures that show us how popular of using animals.
Distribution of the purposes for animal use
Distribution of vertebrate animal species used for research, testing and education
Development of animal use in the 20th century
Reference: http://www.nature.com/gt/journal/v11/n1s/full/3302371a.html
Is it ethical for business to use animals to make profits? The Mars case may help us to think!!!
What did Mars do to Animal?
Mars, Incorporated is one of the largest food manufacturers in the world and operates in six business segments: Chocolate, Petcare, Wrigley, Food, Drinks, and Symbioscience.
We believe that many people in the world, even in Hong Kong, have tried at least one of its products. It is famous and popular in the world. However, animal right advocates are claiming that Mars is using animals, mainly rats and rabbits, as the testers of its products’ ingredients.
The most recent claim was -- Mars funded a deadly experiment on rats to determine the effects of chocolate ingredients on their blood vessels. Experimenters force-fed the rats by shoving plastic tubes down their throats and then cut open the rats' legs to expose an artery, which was clamped shut to block blood flow. After the experiment, the animals were killed. Mars has also funded cruel experiments in which mice were fed a candy ingredient and forced to swim in a pool of a water mixed with white paint. The mice had to find a hidden platform to avoid drowning, only to be killed and dissected later on. In yet another experiment supported by Mars, rats were fed cocoa and anesthetized with carbon dioxide so that their blood could be collected by injecting a needle directly into their hearts, which can lead to internal bleeding and other deadly complications.
We may know more the animal experiments of Mars here:
http://www.marscandykills.com/experiments.asp
Mars= Unethical or ethical?
Ethics is a human invention, designed for our needs and purposes. In the animal world such a notion does not exist. Since we are much advanced than the animals do, we are able to control them without asking for their willingness?
According to the United Nations, people can’t be killed, exploited, cruelly treated, intimidated, or imprisoned without good reason. That is, people should have their right to live in peace.
Also, the United Nations has clearly stated that basic rights apply to everyone. It is because we should all be able to experience our own life regardless of our differences. Our value as individuals arises from this capacity to experience life, not because of any intelligence or usefulness to others. Every person has an inherent value, and deserves to be treated with respect in order to make the most of their unique life experience.
There is no doubt that animals experience a life. Like us, animals can feel pain and fear, but also excitement and satisfaction. Close contact with animals shows that they look forward to some events, and can clearly get a lot of enjoyment from their lives, like eating favourite food, or interacting with others.
It is no doubt that animals don't have the same abilities as us. They can't talk, write or drive. But can we say that humans who can’t do these things have no value and no rights? Of course not!!! It is because those people still experience a life. We don't ask how intelligent a person is before we decide whether to eat them or experiment on them. It is exactly the same as the ways we treat animals. We are different, but we are both experiencing our life.
If human should be respected, animals should be respected as well. It is because both of us have inherent value. So not only people can’t be killed, exploited, cruelly treated, intimidated, or imprisoned without good reason, but also the animals can’t be treated like that.
Since people think that animals have their right to live as human do, there are many people say that Mars is unethical to do these kinds of cruel experiments. They love chocolate but hate buying from a murderer. They believe better tests can be made, even not so harmful to animals. They will stop buying from Mars until it gives up using animals in its product tests.
There is an anti-Mars video:
However, on the other hand, people who are against animal right claim that human is the “superanimal” who can control everything as human can “think” but animals can’t. We can decide what can benefit to the world but what can’t.
Some of the ethical issues about animals are whether we should eat them, should we kill them to use their fur, or should we use them as subjects for experiments? The defenders think that it is impossible to stop using animals, especially in the poor and developing countries. People in poor countries have to kill or use animals to survive, for example, animals can be their food, can help farming or animal skin can be used to make clothes. In poor countries, animal is the basic of survival. If people there treat animal right same as the human right, all people there die.
What about in the more developed countries? There are groups who worry about protecting the rights of animals only in the rich countries as they are able to produce substitutes to replace using animals. However, even the people there can find substitutes of animals, they can avoid using animals in all situation, such as people still need to kill animals for food. It is nothing wrong to eat something that is under human’s level in the food chain. It is ok for human to eat animals which just like it is ok for a tiger to eat the other weaker animals.
Also, there are many benefits of using animals to do science research, like,
1. Medical research using animals has prolonged the lives of millions of people.
2. Improving the health and welfare of entertainment, recreational, sport, and service animals, and of animals used to provide therapeutic support.
3. Improving the health, welfare and productivity of farm animals and other production animals.
4. Finding better ways to preserve, protect and manage a range of animal species to maintain a balance that is ecologically stable and well adapted to the environment.
5. Developing more humane and effective pest control methods to protect endangered animals and plants from the species that threatens them and to prevent damage to the environment.
6. Broadening the foundations of biological science, including our knowledge and understanding of life processes in all animal species.
(http://www.adelaide.edu.au/ANZCCART/humane/benefit.html)
So people think that Mars is ethical since it uses animals in research or in other fields because they just make decision by using the utilitarian approach. (A utilitarian approach is making ethical decision focuses on taking the action that will result in the greatest good for the greatest number of people.) (3) We want to ensure the well-being of the “superanimals” and keep the world developing. If human is the first priority in the world, then animals, which are in the lower priority, should be scarified.
Assumption on human nature
So is Mars ethical or not? Do we need to maintain animal right in order to be ethical? We may make the assumption on human nature before giving out our own opinion of the dilemma.
Thousand years ago, there was a famous educator in China—Mencius (孟子) claimed that moral is the main difference between human and animals. Human, are born to be moral. Here, we assume that human are born to be basically moral, whereas basically moral, but not completely moral, means people are moral in general situation, but we will become less moral or even immoral when necessary.
If you are interested in the views of Mencius in details, you may click:
http://plato.stanford.edu/entries/mencius/#3
http://www.iep.utm.edu/mencius/#H5
What is the position of United Nations take?
Since we assume human are basically moral, so we assume human perform ethically in many kinds of situation. But, in order to survive, we are flexible to change when we need. That is, we will treat animals fairly and kindly, we will let them have the basic right as we do; but we will give up being moral if our well-being and life are going to be negatively affected.
Whether we are from the developed or developing country, we know that animals are experiencing their valuable life as human do. If we can find possible alternatives to replaces using animal right, we are willing to protect the right of animals. For example, if there is farming machine for a farmer in a poor country, he would rather use the machine rather than a cow. (It is an alternative but not a possible alternative, since the poor farmer may not be able to buy an expensive machine.)
So what about Mars? Base on our assumption, Mars is also basically moral. There are five principles that Mars use as the fundamental of the business. They are
1. Quality
2. Responsibility
3. Mutuality
4. Efficiency
5. Freedom
(http://www.mars.com/global/who-we-are/the-five-principles.aspx)
The mutuality means is about how to create shared benefit to both Mars and the other stakeholders. So we can see that Mars is not immoral. It does not only care of it own benefit, but also care about the society.
Moreover, there are many ethical programmes which are held by Mars. The programmes focus on the sustainable development of different aspects, like natural environment, developing countries, children, and of course, animals. We may know the details of its ethical programmes here:
http://www.mars.com/global/commitments.aspx.
If Mars is unethical and immoral, will it does so many ethical programmes for the world? Some may say what Mars does is only one of the ways to market itself and to promote its ethical image. It is because “a company’s reputation today goes beyond products, services and financial performance.” “Organizations face increasingly higher expectations from the general public across the different aspects of their business.” (4) Ok, let’s assume Mars put so much effort on the ethical programmes because it is part of its marketing strategies. Then there is a question that why does it use animals for testing? This will absolutely destroy the effort and resources it spent on the ethical marketing strategies. Mars can be a global company as it has global business sense in this extremely competitive world food industry. Will it do something so stupid that can totally damage its healthy image if there are other possible alternatives but not using animals?
Let’s back to our dilemma of animal right. We, United Nations, do agree that we should try to protect the animals and we should treat animals with humanity. But our question is to what extent we should take care of the animal right. We can’t all to be vegetarians because we don’t want to kill animals. We can use animals within a clear and universal set of ethical guidelines. Using animals need not be inhumane if we avoid cruelty. Therefore, we would advocate animal welfare instead of animal right.
Animal welfare is to ensure the humane treatment of animals like a local humane animal shelter; whereas, animal rights is to seek equal rights for animals with humans to prevent people from using or owning animals in any way. For example, Mars can use animals for testing if it can provide the proper care and management for all animals involved and follow the code of ethic.
To be honest, it is impossible for us to treat animals as equal as we do to human. For example, we can imprison a person who kills the other person; but we can’t imprison a cat which kills the other cat. We do think that what we should try our best to take care of the animals’ well being and respect their life, but not treat them as human.
Approaches to Ethical Decision Making
On the customers’ aspect, there is increasing number of people assert that businesses are making profit from using their countries’ and the world’s resources these businesses owe their countries and world to work to improve society. (5)
On the business’ aspect, executives rank reputation as a top driver behind their commitment to corporate citizenship. (4)
As the importance of reputation and business ethic is increasing, we are now discuss four methods of making ethical decision which are from the Frank’s reference article (3). None of them are suitable for everyone, you just need to choose your most preferred one. We hope you can make a decision that is right for you by considering these four approaches. Here, we may also use Mars as example to see how Mars can be more ethical under different approaches.
1. Utilitarian
The utilitarian approach to ethical decision making focuses on taking the action that will result in the greatest good for the greatest number of people.
Apply to Mars’ Case: Whether Mars adopts using animal or other scientific methods in its researches and tests depends on the number of people can be benefited. If using animal is the best way that can ensure the health of greatest number of its customers; if using animals is so benefit that is good for most of its stakeholders, then Mars will use it.
2. Moral rights
The moral rights approach concerns itself with moral principles, regardless of the consequences. Under this view, some actions are simply considered to be right or wrong.
Apply to Mars’ Case: If using animal is immoral, all the other reasons that tell Mars should use animals are not enough to persuade Mars to adopt to use animals for business purpose.
3. Universalism
The universalism approach to ethical decision making is similar to the Golden Rule. This approach has two steps.
- You determine whether a particular action should apply to all people under all circumstances.
- You determine whether you would be willing to have someone else apply the rules to you.
Apply to Mars’ Case: Mars would think if using animals is right for Mars and everyone. Will someone be justified if he or she use animals, while Mars stands form the point of view of the group that support animal right. Under this approach, Mars won’t use animals since this issue is not right to everyone.
4. Cost-benefit
Under cost-benefit approach, you balance the costs and benefits of taking versus not taking a particular action. If the cost is greater of not taking, you will take it.
Apply to Mars’ Case: Under this approach, Mars will make decision after calculating the cost and benefits of both practices. Mars will choose the one that provides more benefits. In this case, Mars may think about how much profit will lose because of the reduction in the number of customers due to keeps on using animals. And compare this loss with the benefits it get from animals testing.
Influence on Hong Kong and Chinese Culture
Mars is one of the successful global brands from US. Executive VP Humane Society of the United States; Past President, Fund for Animals; Board member Institute for Animals and Society: "..your everyday meat-eaters and cosmetics users; they are not vivisectors, they are not slaughterhouse operators, and they have basic feelings of compassion. But they are accustomed to eating, wearing, and using animal products, and they need to be convinced to give them up. They can be won over lowly but surely they are being won over?"
In the development of their snackfood and human food and drink products, as well as their products for dogs, cats, birds and horses, they do not undertake, support or sponsor research that harms animals. The action of Mars brings influence to other global brands.
As we know, the main industry and income source of
Also, there is a Hong Kong Animal Adoption Centre which formed by a group of animal lovers. In the past, they have saved animals and have arranged to have them staying in different warm and loving foster homes, giving the abused and abandoned animals a chance to get proper treatment, have them desexed before putting their pictures up in different pet websites for the purpose of having them adopted.
Also, for the part of identity, some people may think that human beings are super animals because we can think and do lots of things that animals can’t do. So we are superior to animals and able to control them. They are not supporting to the ideas of animal rights. But in the western countries, people think that all people are equal and should enjoy same rights such as Male and Female. Also, they think that animal should deserve rights as human because we are all valuable life. This idea begins to affect us because
Moreover, “some research shows that the general public tends to rate makers of consumer products, computers and beverages higher along social dimensions. Industries that fall below the global average include banking, finance, oil and gas, utilities and telecommunications. Reputation Institute, which measures corporate reputation in more than 25 countries annually, notes that the
Besides, there is an International Animal Rights Day (IARD)-10th December. The goal of this historic campaign is to build on the recognition of human rights, and persuade humanity that kindness and respect is due to all sentient creatures. The Universal Declaration of Animal Rights - that animals have a right to life free from deliberately inflicted pain, suffering, exploitation and death - has been signed by large and small organizations representing hundreds of thousands of people in: the UK, Argentina, Australia, Belgium, Brazil, Bulgaria, Canada, Chile, Croatia, Cyprus, France, Germany, Hong Kong, India, Italy, Ireland, Israel, Mexico, Luxembourg, The Netherlands, New Zealand, Nigeria, Philippines, Poland, Russia, Slovenia, South Africa, Spain, Sweden, Switzerland, and the USA. The concept of animal rights has permeated into culture of different countries. It can facilities the intercultural communication.
Suggestion
We got some suggestions for all parties to improve the dilemma of animal right. All suggestions base on the assumption that people are basically moral.
Government
People are moral when they have possible alternatives of being moral. So government can
1. Educate public that there are many others choices to avoid using animals. Also, educate public that what is ethical and unethical. Since human are basically moral, we will avoid doing something that we know that it is unethical.
2. Set up clear guidelines and law for public and businesses, so that everyone is clear what can do and what can’t do. Law and guideline can limit human’s behaviors, our choice of being unethical is limited, on the other hand, our choice of being ethical is relatively more. So there is a greater chance for human to act morally.
3. Should treat animal cruelty to be a more serious crime with heavier punishment and penalty in order to let every one of us to know that it is not correct to abuse animal.
4. Hold more activities about protection of animal. It is hoped that by educating the students at their tender age would prevent them from abusing animal in the future. For example, government sponsors partial transportation or entrance fee for secondary and primary schools to organize some field trips for visiting Hong Kong animals. I can suggest three places that are worth a visit. First one is Hong Kong Zoological and Botanical Gardens which is located on the northern slope of Victoria Peak. Second is Reptile House in Tuen Mun Park. Third is Wetland Park in Tin Shui Wai. It can provide a trip for students from Hong Kong Island to News Territories. Entering to Wetland Park need to pay entrance fee, but it is exactly worth paying that. It is because different species of birds of passage regularly stay at the Wetland Park sometimes. Students go there can recognize more about animals’ living. I realize that students would raise concern if they gain their own experience by themselves and recognize further information of animals. It can be lesser harm animals, but love them.
Organization
1. Provide training to the staff. The ethics programme is essentially useless unless all staff members are trained about what it is, how it works and their roles in it. (7)
2. Set up code of conduct to the employees.
3. Private companies can raise the popularity by sponsoring these activities.
Customers
1. People should let the businesses know what they think, express what they need and what they want to the businesses. Since businesses are willing to follow and fulfill customers’ desire. They may write letter, send E-mail, or even group together when most of them do not satisfy about the company’s policy.
Reference from Frank
(1) Complete Guide to Ethics Management: An Ethics Toolkit for Managers – Ethics Tools: Resolving Ethical Dilemmas
(2) Complete Guide to Ethics Management: An Ethics Toolkit for Managers – What is Business Ethics?
(3) Articles: Business Ethics: Approach to Ethical Decision Making
(4) Boston College Center for Corporate Citizenship
(5) Complete Guide to Ethics Management: An Ethics Toolkit for Managers –Business Ethics is Now a Management Discipline
(6) Article from BSR
(7) Complete Guide to Ethics Management: An Ethics Toolkit for Managers – Ethics Tools:Training
Other Reference
(1) http://www-hsc.usc.edu/~mbernste/ethics.treatmentofanimals.html
(2)http://www.associatedcontent.com/article/413276/the_use_of_animals_for_medical_research.html?cat=53
(3) http://www.adelaide.edu.au/ANZCCART/humane/benefit.html
(5) http://www.cfact.org/a/370/Crucial-difference-in-animal-welfare-and-rights